Privacy Policy
Your information will be kept confidential and will not be shared with any party outside of One on One Ultimate Fitness, except with your express written permission.

Security:
We apply strict security and encryption measures to insure that all credit card information transmitted between your PC and the One on One site cannot be viewed by outside parties. The closed lock symbol in your browser assures you that we have followed the best industry standards and practices to protect your data.

Shipping Policy
Products are shipped upon availability. You will be informed if an item is backordered. 

Shipping Methods
Items may be obtained by the following methods:

Customer Pick-up (1-on-1 Hand Delivery)
Customers may conveniently pay online and then pick up items during regularly scheduled training sessions or normal business hours. You will not be charged shipping or handling fees!

USPS (US Postal Service) Priority Mail

USPS Express Mail

How to Choose a Shipping Method
Shipping methods are chosen during the online checkout process. The selections are located on the right hand side of the "Special Options" section. Note: If you do not choose an option, USPS Priority Mail will be used as the default carrier. Also, shipping options do not appear when you purchase an e-book because the item is instantly downloaded to your hard drive.

Regular Shipping Schedule:
Received Monday - Friday: Shipped 24-48 hours after order is received
Received National Holiday, Saturday or Sunday: Shipped 24-48 hours after next business day

Rush Order Shipping Schedule:
Received before 12:00 PM Monday - Friday: Shipped same day
Received after 12:00 PM Monday - Friday: Shipped next business day
Received National Holiday, Saturday or Sunday: Shipped next business day

Note: A $10.00 charge will be added to 'Rush' orders.

Return Policy
We will gladly accept unused products in their original packaging only. Patron is responsible for shipping and handling of non-defective items. 

Defective Items
If a product is deemed defective upon first use, it may be exchanged for the same product and model. You may call One on One Ultimate Fitness or send a message to returns@1on1ultimatefitness.com regarding exchanges.

Refunds
You may request a refund in one of the following forms: credit or reimbursement. Refunds will be made once the item has been received and examined by One on One Ultimate Fitness' staff.

Questions
You may contact our returns department at returns@1on1ultimatefitness.com.

Terms and Uses
Disclaimer
Your health and happiness are at the core of everything we do. Please check with your physician before attempting any of the exercises or nutritional techniques. Never force your body to do anything that it is not ready to do to prevent injury. Any exercises or information contained herein or as a result of third party vendors or sites is to be used at the reader's discretion.

Limitation of Liability
THE CONTENT ON THIS SITE IS PRESENTED "AS IS" WITHOUT WARRANTY. ONE ON ONE ULTIMATE FITNESS WILL NOT TO BE HELD LIABLE FOR ANY INACCURACIES, ERRORS, COMPUTER VIRUSES, DELAYED UPDATES OR OMISSIONS. TO THE MAXIMUM EXTENT OF THE LAW, ONE ON ONE ULTIMATE FITNESS IS NOT LIABLE FOR ANY DIRECT, INCIDENTAL, CONSEQUENTIAL, INDIRECT OR PUNITIVE DAMAGES ARISING OUT OF YOUR ACCESS TO OR USE OF THIS SITE OR ANY INFORMATION, SERVICES, PRODUCTS CONTAINED THEREIN. ONE ON ONE ULTIMATE FITNESS WILL NOT BE HELD RESPONSIBLE FOR THE ACCURACY OR AVAILABILITY OF THE INFORMATION PROVIDED BY THIRD-PARTY VENDORS, LINKS OR SITES.

Trademarks and Copyrights
All text and graphics contained within the site are protected under law. Any reproduction, copying or misuse is strictly prohibited.

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Philadelphia, PA